The Full Process

How It Works & FAQ

Everything from your first photo to the card arriving back in your hands — and honest answers to the questions everyone asks.

The process, start to finish

Apply online

Fill out the application: card details, photos of the front, back, all eight corners and the damage, plus what outcome you're hoping for.

Personal assessment

Your photos get reviewed personally — not by a bot. You'll get a reply describing what can realistically be improved, and a quote. Usually within 1–2 business days.

Approve & ship

Happy with the plan? You'll get simple, safe shipping instructions (sleeve, top-loader, rigid mailer, tracking). Never ship before your assessment.

Documented arrival

Your card is photographed and its condition documented the day it arrives, so there's a clear record of exactly what was received.

Restoration

The work is done carefully and unrushed — quality over speed, always. You'll get progress updates along the way.

Return shipping

Once you've seen and approved the final photos, your card comes back to you protected and tracked.

Straight Answers

Frequently asked questions

Will my card still grade well after restoration?

This deserves a completely straight answer: grading companies classify restored cards as "altered."If a grader detects restoration work, the card will receive an "Altered" or "Evidence of Restoration" designation rather than a numeric grade. Restoration is the right choice for cards you want to looktheir best — display pieces, personal collections, childhood favorites — not for cards whose value depends on a clean numeric grade. If your plan is to grade and sell, say so in the application and we'll talk honestly about whether restoration makes sense for your situation.

Is restoring a card legal / ethical?

Restoring your own card is completely legal — it's your property, and conservation of collectibles (art, comics, coins, cards) is a long-standing practice. The ethics come down to disclosure: a restored card should always be described as restored if it's ever sold. That's why every assessment is upfront about what "restored" means, and why selling a restored card as unaltered is something this shop will never help with.

How much does a restoration cost?

Starting prices for every service are on the pricing page— cleaning starts at $10, crease repair at $80, a full restoration at $150. What your card actually costs depends on the damage: a single corner lift is a very different job from a creased, dirty vintage holo needing full treatment. That's what the free assessment is for — you'll get a specific quote before committing to anything.

How long does it take?

Assessments usually come back within 1–2 business days. Restoration time varies with the work needed and the current queue — your quote will include a time estimate. The priority is always doing the job right, not doing it fast; some repairs need time between stages to set properly.

Is my card safe being shipped and worked on?

You'll get exact shipping instructions (penny sleeve, top-loader or card saver, rigid mailer, tracked service) so the card travels safely both ways. On arrival it's photographed and documented, so its exact received condition is on record. During the work, only the areas being treated are handled, and high-value cards are stored protected between sessions. Whatever your card is worth, always insure the package you send for its full value — the insured amount is what you can recover if the carrier loses or damages it.

Can every card be fixed?

No — and anyone who tells you otherwise should worry you. Some damage can be made to essentially disappear (lifted corners, bends, surface grime). Some can be dramatically improved but not erased (hard creases, deep scratches). And occasionally the honest answer is that the risk of working on a card outweighs the benefit. You'll always get that honest answer before any money changes hands. See the Damage Guidefor what's typical per damage type.

Do you work on cards other than Pokémon?

Pokémon is the specialty, but the materials and techniques apply to most trading cards — sports cards, Magic: The Gathering, Yu-Gi-Oh! and other TCGs. Submit it through the application and it'll be assessed the same way.

What if I don't know what my damage is called?

Check the Damage Guide— it covers each type with plain-language descriptions. Still not sure? Pick "Other" in the application and describe it in your own words. Good photos matter far more than the right terminology.

Do I pay before or after?

The application and assessment are completely free. Payment terms are agreed as part of your quote, before you ship anything — you'll never be surprised by a charge.

Question not answered?

Put it in the "anything else" box on the application — every submission gets a personal reply.

Start a Restoration →